Refund Policy

Event tickets and confirmed training purchases are final and non-refundable for a change of mind, inability to attend, personal circumstances, travel disruption, scheduling conflicts or non-participation. Mandatory rights, including those under UAE law, remain protected.

If Léa & Partners cancels an event without offering a suitable alternative or rescheduled date accepted by the customer, the amount paid is refunded. If a training programme is cancelled and the purchased service or an agreed suitable alternative is not provided, the amount paid for the affected programme is refunded. Approved refunds are processed within 15 calendar days after confirmation of cancellation and refund entitlement, using the original payment method where reasonably possible. Any legally required refund remains applicable.

Once access to the platform, course materials or digital content has been activated, the purchase is non-refundable except where a refund is required by applicable law. Login credentials and materials are personal and may not be shared, transferred, reproduced or resold. This does not remove any applicable mandatory rights; the withdrawal and consent rules in the Terms and Conditions remain applicable.

For any request, include your order reference and contact admissions@leaandpartners.com. WhatsApp: +971 50 889 6751.

These terms and purchases are governed by applicable UAE law. Subject to mandatory jurisdictional rules, disputes are subject to the competent courts of Dubai. Nothing limits mandatory consumer rights, including those in the customer's country of residence where applicable.